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FAQS

Amidst the significant challenges and uncertainty imposed by COVID-19, our team has revised the plan to deliver Copenhagen Fashion Summit this year. In its place, we are very excited to launch a new concept, CFS+, a highly engaging and entertaining content platform that will go live on 12-13 October.

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Ticket Refund

Will I receive a full refund for my purchased ticket(s) since the Summit is cancelled?

Yes, you will receive a full refund for your ticket(s) which will be paid out automatically within 90 days. The repayment will be transferred to the card used when purchasing the ticket(s).

Do I need to do anything to receive my refund?

No, the refund will be transferred back automatically within 90 days to the card used when purchasing the ticket(s).

How will the refund appear in my bank account?

Most refunds will take the form of a new line item on your statement with a positive credit amount equal to the original charge. Some refunds, however, called “reversals” will result in the original charge simply being removed from the statement. In this case there is effectively no payment and no refund; it will be as if the original charge never happened.

Will I receive a refund for the transaction fee that was charged when I bought the ticket?

As stipulated in the GFA ticket Terms & Conditions, the transaction fee of 2.9% will not be refunded as a resultof cancellation.

Who do I reach out to if I have any questions related to the ticket refund?

Please contact Global Fashion Agenda’s Service team at service@copenhagenfashionsummit.com for any questions related to ticket refunds or CFS+.

CFS+

When can I expect to learn more about CFS+?

We will share more details about CFS+ in late Summer. Please subscribe to CFS+ newsletter here to stay up to date.

How do I register for CFS+?

You can already pre-register here. The official registration, in which you will be able to register or apply for different sessions, will open in September. Please subscribe to CFS+ newsletter here to stay up to date.

Can anyone register for CFS+?

Yes, registration and attending CFS+ is open to anyone.

Is there a cost associated with registering for and attending CFS+?

No, registration and attendance for CFS+ is free of charge and open to anyone.

Copenhagen Fashion Summit 2021

Are you planning to continue with a physical summit in 2021?

Yes, we are planning for Copenhagen Fashion Summit to take place physically in Copenhagen in early Summer, 2021.

Why are you planning to continue with a physical Summit in 2021 when there are so many digital options available?

While we believe that a non-physical event can deliver a high-level programme and reach a broader audience, we are convinced that physical engagement and networking accelerates collaboration and action. Even so, we do expect that the 2021 event will also include many non-physical elements from CFS+.